Q: Can I pay for the program over the phone?*

A: Yes, you can call one of our representatives between the hours of 8a - 6p, EST at 954-PITBULL (954-748-2855) and they will assist you over the phone.


Q: What steps are required to complete an IRS tax settlement?

A: Get an Engagement Letter signed, obtain a 2848 Form signed and submitted to the IRS, get transcript data, use our Resolution Evaluation tool to find the proper course of action, and then fill out and submit required forms with accompanying documentation to the IRS.


Q: Are all files uploaded to PitBullTax secure?

A: PitBullTax Software utilizes Advanced Encryption Standard (AES) to encrypt every file uploaded through the client portal assuring that your and your client’s files are secure. In simple terms, encryption relies on mathematical algorithms to protect the security and integrity of your and your client’s data as it is stored on our servers. Encryption is the process of combining the contents of a message (“plaintext”) with a secret password (the encryption key) in such a way that scrambles the content into a totally new form (“ciphertext”) that is unintelligible to unauthorized users. Only someone with the correct key can decrypt the information and convert it back into plaintext.


Q: Why is Advanced Encryption Standard (AES) considered secure?

A: Advanced Encryption Standard (AES) is a symmetric key cipher. This means the same secret key is used for both encryption and decryption, and both the sender and receiver of the data need a copy of the key. AES 256 is virtually impenetrable using brute-force methods. AES would take billions of years to break using current computing technology.


Q: Does PitBullTax Provide 2 steps factor authentication (2FA) ?

A: In an effort to provide a more secure and protected software application to all licensees, PitBullTax Software has 2-Factor Authentication available to all users at no additional cost.