Frequently Asked Questions

Your Question:


Q:  How do I know which PitBullTax product is best for me?
A:  The product offering from PitBullTax is based on your specific needs. You can choose from a 1 time use license (1 individual and 1 business client), a single-user license (monthly and annual plans, unlimited clients), or a multi-user license (monthly and annual plans, unlimited clients).
Q:  Can I try out PitBullTax software before I purchase it?
A:  For individuals or companies desiring to "try out" our software, we have a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons.
Q:  What if I don't like the software after I purchase it?
A:  If you're not quite sure our product is what you need, you can "try out" our software before you purchase with a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons.
Q:  How do I sign-up for PitBullTax?
A:  Signing up for PitbullTax is as easy as clicking on a "Buy Now!" link, filling out some basic information, and entering a payment method. You'll then have immediate access to the software.
Q:  Do you provide training to use your software?
A:  We have created video tutorials as well as built-in help tools should you need assistance with our user-friendly software. If you still need help after reviewing our online help tools, feel free to call our Customer Service department between the hours of 9am - 6pm EST at 1-877-4PITBULL (1-877-474-8285).
Q:  How much does the program cost?
A:  The pricing starts at $120.00 per month for a single-user license and adjusts based on the number of users and payment frequency. Go to the "Pricing" page for complete details.
Q:  How many users can I have?
A:  For the 1 time use and single-user license, you can only have one user accessing the system at a time. For the multi-user license, you can have 3, 5, 10, 20 and more users.
Q:  How do I set up new users?
A:  For a 1-Time Use or Single-User License, when you sign up you will be creating your user profile during checkout. For the multi-user license, you will have a primary admin user who will then be able to create additional sub-users. The amount of sub-users will be based on the multi-user license that was purchased.
Q:  How many different users can login to the software? Simultaneously?
A:  If you have a Multi-User license all users under the same license can login simultaneously. If you have a Single-User or 1-Time Use License only 1 person can login at a time.
Q:  Can I load the software onto my computer?
A:  No, this is web-based software, which means that the program and database are accessible from an internet browser on your computer, but stored on our servers.