Frequently Asked Questions

Your Question:


Q:  Q: How do I know which PitBullTax product is best for me?
A:  A: The product offering from PitBullTax is based on your specific needs. You can choose from a 1 time use license (1 individual and 1 business client), a single-user license (monthly and annual plans, unlimited clients), or a multi-user license (monthly and annual plans, unlimited clients).
Q:  Q: Can I try out PitBullTax software before I purchase it?
A:  A: For individuals or companies desiring to "try out" our software, we have a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons. ,
Q:  Q: What if I don't like the software after I purchase it?
A:  A: If you're not quite sure our product is what you need, you can "try out" our software before you purchase with a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons. ,
Q:  Q: How do I sign-up for PitBullTax?
A:  A: Signing up for PitbullTax is as easy as clicking on a "Buy Now!" link, filling out some basic information, and entering a payment method. You'll then have immediate access to the software.
Q:  Q: Do you provide training to use your software?
A:  A: We have created video tutorials as well as built-in help tools should you need assistance with our user-friendly software. If you still need help after reviewing our online help tools, feel free to call our Customer Service department between the hours of 9am - 6pm EST at 1-877-4PITBULL (1-877-474-8285).
Q:  Q: How much does the program cost?
A:  A: The pricing starts at $89.97 per month for a single-user license and adjusts based on the number of users and payment frequency. Go to the "Pricing" page for complete details.
Q:  Q: Can I pay for the program over the phone?
A:  A: Yes, you can call one of our representatives between the hours of 9am - 6pm EST at 1-877-4PITBULL (1-877-474-8285) and they will assist you over the phone.
Q:  Q: Why doesn't my login work?
A:  A: Once you have signed up and activated your license, you will receive a confirmation email with your login credentials. If your login is not working, please verify that your payment transaction was successful. Or, feel free to call our Customer Service department for assistance between the hours of 9am - 6pm EST at 1-877-4PITBULL (1-877-474-8285).
Q:  Q: Why doesn't my password work?
A:  A: If you have forgotten your password, or wish to reset it, you may use the "Forgot Password" link on the login page: http://www.pitbulltax.com/application/login.html
Q:  Q: Can I change my email address?
A:  A: Yes, once you login to your account you can change email address.
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