Frequently Asked Questions

Your Question:


Q:  Can I use the software on any computer?
A:  Yes, you can use PitBullTax Software on any computer with Internet access and Adobe Reader installed.
Q:  Can I install the software on my server?
A:  No, we store the program on our server in order to provide the necessary encryption and security to the software and the confidential client data.
Q:  What are the system requirements for your software?
A:  All that is required is a standard, broadband internet connection, a commonly used browser, such as: Internet Explorer (9 and above), Firefox, Safari, Chrome, and Opera and Adobe Reader installed on your PC or Mac.
Q:  What browsers are supported on PitBullTax software?
A:  Our software is supported by all commonly used browsers, including Internet Explorer (9 and above), Firefox, Safari, Chrome, and Opera.
Q:  How can I back up my data on PitBullTax software?
A:  Your data is automatically backed up by our firewall protected servers using 128 bit SSL encryption technology.
Q:  What is PitBullTax Resolution Evaluation and how does it work?
A:  PitbullTax Resolution Evaluation is a tool that allows you to enter the total IRS liability, preliminary assets information and income/expense data, and then quickly determine if your client is a more likely candidate for an Offer in Compromise, Installment Agreement or Currently Not Collectible status.
Q:  What type of background / experience do your representatives have regarding IRS tax settlement?
A:  Our team has had over 35 years years of successful IRS collection resolution and information technology applications experience.
Q:  Is my data safe?
A:  Your data is stored safely on our server and is protected by: GoDaddy Premium SSL with EV SSL Certificates and Extended Validation.
Q:  What type of data encryption do you use to secure your site?
A:  We utilize GoDaddy Premium SSL with EV SSL Certificates. Extended Validation (EV) triggers the display of the green address bar in the latest high-security browsers, and True 128-bit SSL Certificates enable every site visitor to experience the strongest SSL encryption available to them.
Q:  Can I download/retrieve my client information if I stop using your software?
A:  If you decide to stop using our software, you will be able to download/export all data and forms to your computer.